Refund Policy

We do our best to ensure that every product dispatched is of the highest quality; however, to err is human. If you are not satisfied with the product, or the product you received is not correct, damaged, or broken, you can return the product within 30 Days.

We have a 30-day return policy, which means you can request a return within 30 days after receiving your item.

The product must be in the same condition as you received. Here are some of the conditions to make sure that the Goods are eligible for a return:

The Goods were purchased in the last 10 Days.
You’ll also need the receipt of the purchase.

To initiate a return, you can contact us at chrissamallc@outlook.com If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Customers will be responsible for the return shipping costs. Items sent back to us without first requesting a return will not be accepted.

If you have any questions or queries about our Returns and Refunds policy, you can always contact us at chrissamallc@outlook.com so that we can help you with the best service.

Exchanges

The best way to ensure that you get the fastest product exchange is to contact us immediately at our mailing address. After the returned product is carefully reviewed from our end, you can make a separate purchase for a new item of your choice.

Refunds

Only after careful review of the item will we notify you of our decision if the product is eligible for return or not. If approved, the money will be credited back to you on your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund.